BBM No Connection Found for Android and iPhone

By | September 22, 2013

Already have the bbm ipa / apk for your iphone and android ? then you should be able to try the blackberry messenger app ! but there’s an error you might find : bbm no connection found for android and iphone ? see the explanation below and how to fix it :P
bbm-for-android-iphone
first of all, make sure you have online connection from wireless, etc

after the bbm setup you will see some tutorial how to use blackberry messenger on your android / iphone device
bbm-iphone-no-connection-found
“why do i see a bbm icon at the top of the screen ? the bbm icon appears in the status bar because bbm is always on so that you are always connected”

if you tap to continue you will see the screen with “opening bbm” or “setting up bbm”
bbm-android-no-connection-found-error

and you might have this “unable to complete setup” screen
bbm-no-connection-found
no connection found – your connection to the wireless network is turned off. restore your connections and try again

the next screen that you should see is this : “welcome to BBM”
bbm-create-blackberry-id
sign in to bbm with your blackberry id
if you don’t have a blackberry id, you can create one now.
learn more about blackberry id
create a blackberry id / sign in

well in this case, this happened not because you don’t have wireless on but the bbm server for android / iphone is down
you can see the bbm blog that they explain that there are more than 1.1 million active users in the first 8 hours without even launching the official Android app. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.

from twiter :
“We know you’re waiting. Pausing #BBM4All rollout to fix issues caused by unreleased BBM for Android app.”

for the fix, we must wait for the blackberry server up again :
“As soon as we are able, we will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone. Please follow @BBM on Twitter for the latest updates and go to www.BBM.com to sign-up for updates about BBM for Android and iPhone. These issues have not impacted BBM service for BlackBerry.”

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