FarmVille New Years Ball Drop Issues. Do you have any problems with New Years Ball on farmville ?
We are aware that some of you are currently experiencing some issues with the New Years Ball drop. We are currently working on finding a solution to this problem as quickly as possible.
If you are experiencing an issue with the New Years Ball drop, we suggest trying the following troubleshooting steps.
Step 1: Store the Ball in your Storage.
Step 2: Clear a space in one of the corners of your farm that is large enough for the Ball.
Step 3: Zoom in and drag and move the screen so that only the corner that you have cleared for the Ball is visible. (View as little of the rest of your farm as possible on the full screen mode.)
Step 4: Remove the New Year’s Ball from Storage and place it in the corner that you have already cleared.
We also highly recommend that you have as few other additional programs running as possible. If these troubleshooting tips do not help with your issue, please bear with us while we work on implementing a fix.
Thank you for your continued patience and understanding, and we sincerely apologize for any inconvenience this may have caused you.
We have resolved a majority of the performance issues some of you were experiencing with the New Years Ball drop.
If you were experiencing issues with this feature, please make sure to refresh your game and ensure you have a New Years Ball on your farm.
We are continuing to identify and address any other potential issues that may arise with the New Years Ball Drop. If you are still experiencing issues with this feature, please make sure to contact Zynga Customer Support.
Thank you again for your continued patience and understanding.